Legal
Privacy Policy
Last updated: 1 January 2025
1. Who We Are
NUSRV (“we”, “us”, “our”) is an AI agent systems company headquartered in Amman, Jordan, with a regional office in Riyadh, Saudi Arabia. Our website is nusrv.com. Contact us at [email protected] for any privacy-related questions.
2. Information We Collect
We collect information you provide directly through our contact form:
- Full name
- Email address
- Company name (optional)
- Phone number (optional)
- Message content
We also collect standard analytics data (page views, session duration, referral source) via Google Analytics 4, which uses anonymized identifiers.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and schedule a strategy call
- Send a confirmation email acknowledging receipt of your message
- Maintain records of business communications
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage
Contact form submissions are stored in a Supabase database hosted on infrastructure compliant with industry security standards. Email notifications are sent via Resend. Both providers process data under appropriate data protection agreements.
5. Data Retention
We retain contact form data for up to 24 months from the date of submission, or until a business relationship concludes, whichever is later. You may request deletion of your data at any time by contacting us at [email protected].
6. Cookies
This website uses minimal cookies. Google Analytics 4 sets anonymized measurement cookies. We do not use advertising or tracking cookies. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
8. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above. Continued use of our website after changes constitutes acceptance of the updated policy.